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   Know Your Rights

Your Rights at The SPUWAC

  • Right to be listened to patiently and attended to
  • Right to timely access to the senior officers/ concerned officer on request
  • Right to know the procedure on various activities at SPUWAC
  • All the services at SPUWAC are free of cost. Complaint may approach any senior officer for reprisal of her application/complaint like ACP, DCP, or Joint CP, SPUWAC Nanakpura, ¬†in case complaint is aggrieved by conduct of any one in the unit.
  • Not to be forced in to a compromise or mutual settlement.
  • To consult any person before you sign on the memorandum of understanding (MOU).
  • In case of breach of MOU, you can reopen your complaint for legal action
  • To get a copy of the MOU.
  • To get an MLC (medico legal certificate by doctor) & treatment done, in case you are injured from Police Station CWC.
  • To be facilitated for the shelter services for emergency needs of the women or as per the ¬†contemporary circumstances
  • To have your case registered after approval from PS CWC if it relates to IPC 498A.
  • To be facilitated for first information report of the incidents of violence & other crimes against women without delay.
  • To know the status of investigation after FIR in your case.
  • To meet SHO, ACP P.S. on any working day regarding investigation related matters.
  • All the services are free of charge, in case any grievance you can approach DCP/CWC